Grand Chancellor Auckland City Hotel

1 Hobson Street, Auckland, New Zealand  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Chancellor Auckland City Hotel

 Paid Wi-Fi
 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Overview

****

Grand Chancellor Auckland Hotel

Located in Auckland’s central business district, the four-star Grand Chancellor Auckland Hotel overlooks Auckland’s famous Viaduct Harbor offering spectacular views over the city and Auckland Harbour while the hotel is also within easy access of the entire Auckland downtown, the iconic Sky Tower, restaurants, bars and nightclubs, ferries and rail and bus terminals.

Easily recognized by its sharp architectural angles, the Grand Chancellor Auckland Hotel offers all modern facilities and amenities for a comfortable stay. On the hotel’s territory one will find vast business area with three fully-equipped meeting and conference rooms with capacity for up to 40 visitors while the wellness area features well-arranged gym with treadmill, exercise bike, cross trainer, rowing machine, large screen TV, swimming and spa pools, massage and beauty treatments, and sauna.

The Grand Chancellor Auckland Hotel boasts a total of 80 spacious and well-decorated guestrooms varying from the standard studio and one bedroom suites on levels 1-3, to one and two bedroom fully serviced apartments on levels 7-14, all featuring air conditioning, large personal balconies, with views of downtown Auckland, Sky Tower or the harbor, harbor bridge and North Shore, and have personalized bathroom amenities.

The Grand Chancellor Auckland Hotel invites to taste modern New Zealand a la carte dining and flavors of the international cuisine at the One Hobson fabulous restaurant and bar offering delicious buffet breakfast and other delicacies served at the outdoor balcony area.

The Grand Chancellor Auckland Hotel is ideally located close to Auckland Airport with easy access to both International and Domestic Terminals and it will take just five minutes drive to the airport hence only 17km to the heart of Auckland City while Viaduct Harbor is just 200m away with its different sea trips.

Year renovated:   2009.  Number of floors:   14.  Number of rooms:   80.

Rooms

All rooms at the Grand Chancellor Auckland Hotel are conveniently divided in the following categories like studio on levels 1-3 equipped with kitchenette facilities, dishwasher and microwave, one king bed or two single beds, a business desk, a bathroom with bath or shower, tea and coffee making facilities, mini-bar, refrigerator, hair dryer, iron and ironing board, broadband internet access, Sky TV, and direct dial phones, one bedroom suite on levels 1-3 featuring a separate lounge and bedroom, and in addition to studio set these rooms come with a fold out double sofa bed in the lounge, one bedroom apartments with city on levels 6-14 come with washing machine and dryer, a queen bed, one bedroom apartments with harbor view on levels 7-13 features the same facilities as city view apartments while two bedroom apartments with harbor view on levels 8-13 have large balconies, two separate bedrooms and lounge, with full kitchen facilities, king, queen and single beds ideal for a family stay.

Dining options

The in-house One Hobson restaurant and bar located on the lobby level of Hotel Grand Chancellor Auckland City, serves New Zealand a la carte dining in the evening and a generous breakfast buffet each morning in the charming atmosphere of soft calm colors along with spacious outdoor balcony area and is open for breakfast from 7am till 10am, for dinner from 5pm till 10pm. The restaurant also provides a 24 hour room service menu for guests.

You can start your day with a continental breakfast, which costs NZD 19 per person per night. 

Services

The Grand Chancellor Auckland Hotel can hosts both small and large events featuring three modern meeting rooms on the ground floor, naturally lit Bridgeway Room with space for up to 40 persons, Hobson Room for up to 12 respectively, while 1307 is located on the 13th floor and comes with amazing views of Auckland City downtown and the harbor, and up to 15 seats. All three rooms are equipped with state-of-the-art facilities and appliances for holding successful corporate events.

Leisure

Relaxing area at the Grand Chancellor Auckland Hotel includes fully-equipped gym tread mill, exercise bike, cross trainer, free weights, rowing machine and large screen TV and opens daily from 6am to 10pm, swimming and spa pools, massage and beauty treatments, and sauna 5pm till 10 pm.

Additional features

The Grand Chancellor Auckland Hotel provides babysitting service on request.

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Facilities

General

  • Paid Wi-Fi
  • Paid on-site parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Wheelchair access

Guest Parking

  • private parking is possible on site (reservation might be needed) at NZD 30 per day.

Sports & Fitness

  • Water Sports
  • Tennis court
  • Golf course
  • Fitness center

Services

  • Valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • Sauna

Room view

  • City view
  • Harbor view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Twin bed
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Washing machine
  • Hair dryer

Kitchen facilities

  • Kitchenette
  • Mini-fridge
  • Microwave
  • Electric kettle

Media

  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  10 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Grand Chancellor Auckland City Hotel Auckland location
Show big map »

Hotel Address:

1 Hobson Street, Auckland, New Zealand

Get directions
City Center
  • Auckland
    400 m
Airports
  • Auckland International (AKL)
    18.4 km
Train Stations
  • Britomart
    500 m
  • Train Stations
    100 m
  • Bus stop
    100 m
Restaurants
  • The Foodstore (cuisine: International)
    130 m
  • Grand Harbour Chinese Restaurant
    140 m
Beaches
  • Bethells Beach
    410 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  10 am
  • Year renovated:
    2009
  • Number of floors:
    14
  • Number of rooms:
    80

Hotel Awards

New ZealandHOTEL AWARDSRecommendedAucklandGrand Chancellor Auckland City

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge

Rooms and availability

All rooms at the Grand Chancellor Auckland Hotel are conveniently divided in the following categories like studio on levels 1-3 equipped with kitchenette facilities, dishwasher and microwave, one king bed or two single beds, a business desk, a bathroom with bath or shower, tea and coffee making facilities, mini-bar, refrigerator, hair dryer, iron and ironing board, broadband internet access, Sky TV, and direct dial phones, one bedroom suite on levels 1-3 featuring a separate lounge and bedroom, and in addition to studio set these rooms come with a fold out double sofa bed in the lounge, one bedroom apartments with city on levels 6-14 come with washing machine and dryer, a queen bed, one bedroom apartments with harbor view on levels 7-13 features the same facilities as city view apartments while two bedroom apartments with harbor view on levels 8-13 have large balconies, two separate bedrooms and lounge, with full kitchen facilities, king, queen and single beds ideal for a family stay.

Grand Chancellor Auckland City StudioGrand Chancellor Auckland City StudioGrand Chancellor Auckland City Studio
Studio
Bed type: Queen-size bed or Twin beds or Double bed
Size: 27 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard Studio

Room facilities
    Grand Chancellor Auckland City Standard One-Bedroom SuiteGrand Chancellor Auckland City Standard One-Bedroom SuiteGrand Chancellor Auckland City Standard One-Bedroom Suite
    Standard One-Bedroom Suite
    Bed type: Double bed
    Size: 40 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Grand Chancellor Auckland City Standard One-Bedroom ApartmentGrand Chancellor Auckland City Standard One-Bedroom ApartmentGrand Chancellor Auckland City Standard One-Bedroom Apartment
      Standard One-Bedroom Apartment
      Bed type: King-size bed or Double bed or 2 Queen-size beds
      Size: 55 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Grand Chancellor Auckland City Hotel Auckland location
        Show big map »

        Hotel Address:

        1 Hobson Street, Auckland, New Zealand

        Get directions
        City Center
        • Auckland
          400 m
        Airports
        • Auckland International (AKL)
          18.4 km
        Train Stations
        • Britomart
          500 m
        • Train Stations
          100 m
        • Bus stop
          100 m
        Restaurants
        • The Foodstore (cuisine: International)
          130 m
        • Grand Harbour Chinese Restaurant
          140 m
        Beaches
        • Bethells Beach
          410 m
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  10 am
        • Year renovated:
          2009
        • Number of floors:
          14
        • Number of rooms:
          80

        Hotel Awards

        New ZealandHOTEL AWARDSRecommendedAucklandGrand Chancellor Auckland City

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in New Zealand

        Use Badge

        Grand Chancellor Auckland City Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        What's nearby.

        Tourists of the Grand Chancellor Auckland Hotel will find famous shopping areas as Sylvia Park, Botany Town Centre, Dressmart Onehunga, Newmarket, Parnell, Otara Markets (Saturday only) all within walking distance from the hotel, while city center is 2.4km away, Auckland Zoo 4.4km, Kelly Tarlton's Underwater World 4.8km, Viaduct Harbor 200m, Aotea Square 800m, Skytower 400m, Auckland Harbor Bridge 1.1km, Mount Eden Domain 3.4km, The Civic convention centers 800m, ASB Showgrounds 1.8km, Eden Park Stadium 3.9km, National Maritime Museum 400m, Auckland War Memorial Museum 2.3km, Museum of Transport, Technology and Social History (MOTAT) 4.7km, Auckland Domain 1.9km, Aotea Centre 700m, Auckland Town Hall 1km, and Auckland Art Gallery 800m.

        Tourist attractions

        Popular areas

        • Viaduct Harbour - 300 m
        • City Center - 300 m
        • Aotea Square - 800 m

        Places of interest

        • Skytower - 300 m
        • Auckland Harbour Bridge - 1.1 km
        • Mount Eden Domain - 3.4 km

        Train stations

        • Britomart - 400 m

        Convention centers

        • SKYCITY Auckland Convention Centre - 400 m
        • The Civic - 800 m
        • ASB Showgrounds - 1.8 km

        Shopping areas

        • Victoria Park Market - 700 m
        • Newmarket - 3.1 km

        Stadiums

        • Vector Arena - 1.2 km
        • Eden Park Stadium - 3.8 km

        Museums

        • National Maritime Museum - 400 m
        • Auckland War Memorial Museum - 2.3 km
        • Museum of Transport, Technology and Social History (MOTAT) - 4.6 km

        Parks

        • Auckland Domain - 1.9 km

        Theaters

        • Aotea Centre - 700 m
        • Auckland Town Hall - 900 m

        Galleries

        • Auckland Art Gallery - 700 m

        Local attractions

        • Parnell - 1.8 km
          Parnell Road, Auckland Central
        • Auckland Museum - 2.2 km
          Domain Dr, Auckland Central
        • Holy Trinity Cathedral - 2.5 km
          St. Stephen's House, Auckland Central
        • Auckland Harbour Bridge - 2.1 km
          Curran St, Auckland Central
        • Parnell Rose Gardens - 2.2 km
          Gladstone and Judges Bay Rds., Auckland Central

        Near the hotel

        • St. Patrick's Cathedral - 160 m
          43 Wyndham Street, Auckland Central
        • Voyager New Zealand Maritime Museum - 330 m
          149-159 Quay Street, Auckland Central
        • Bethells Beach - 410 m
          Auckland CentralNew Zealand
        • Titirangi - 410 m
          Auckland CentralNew Zealand
        • Sky Tower - 360 m
          Corner Victoria and Federal Sts, Auckland Central
        • Ferry Building - 330 m
          Quay St., Auckland Central
        • Kawakawa Bay - 410 m
          Auckland CentralNew Zealand

        Restaurants nearby

        • The Foodstore - 130 m

          Address: Market Square
          Phone: 09 377 0125

          65% likes this, based on 146 reviews
          Cuisine: International

        • Federal and Wolfe - 110 m

          Address: 10 Federal Street, Auckland
          Phone: (09) 359 9113

          76% likes this, based on 31 reviews
          Cuisine: Vegetarian

        • Mecca Cafe - 150 m

          Address: 85 Customs St West
          Phone: (09) 358 1093

          65% likes this, based on 84 reviews
          Cuisine: Continental

        • Grand Harbour Chinese Restaurant - 140 m

          Address: Cnr Pakeham St & Custom St West
          Phone: +64 9 357-6889

          76% likes this, based on 126 reviews

        • Rice Restaurant - 110 m

          Address: 10-12 Federal St
          Phone: (09) 359 9113

          52% likes this, based on 38 reviews
          Cuisine: Asian

        Getting there.

        From the International Terminal, take to the left at the Shell Gas Station on to George Bolt Memorial Drive and follow it till you reach the entrance to the Southwestern Motorway straight ahead and then follow the signs to the Southwestern Motorway, take Exit 15 Queenstown Road, then Northern Motorway and then take Exit 427 Nelson till Hobson Street where the Hotel Grand Chancellor Auckland City is on your right.

        Once travelling from the north via downtown Auckland over the Auckland Harbour Bridge, follow the signs to Fanshawe Street, and then you will get to the Fanshawe Street/Nelson Street intersection where move straight ahead in the right hand lane and at the next set of traffic lights, turn right on to Hobson Street and the Hotel Grand Chancellor Auckland City is on your right.

        Once travelling from the south via the motorway, take exit 427 Nelson Street in the right hand lane till you exit the motorway and then at the 5th set of traffic lights turn right on to Fanshawe Street at the next set of traffic lights turn right on to Hobson Street and the Hotel Grand Chancellor Auckland City is the on your right.

        Getting around.

        Public transport to and from the airport features Britomart train station 300m, Airbus airport bus service 40-50 minutes, Super Shuttle shuttle service 30 minutes and taxi service 30 minutes.

        Grand Chancellor Auckland Hotel provides on-site secure covered car parking for extra charge.

        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  10 am
        • Year renovated:
          2009
        • Number of floors:
          14
        • Number of rooms:
          80

        Hotel Awards

        New ZealandHOTEL AWARDSRecommendedAucklandGrand Chancellor Auckland City

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in New Zealand

        Use Badge

        Hotels nearby
        Base Auckland Hotel
        4 stars
        0.6 km
        Cities nearby
        • Mangere hotels - 14 km
        • Manukau City hotels - 19 km
        • Orewa hotels - 30 km
        • Waiheke Island hotels - 30 km
        • Mount Wellington hotels - 9 km
        • Silverdale hotels - 27 km
        • Devonport hotels - 4 km
        • Warkworth hotels - 51 km
        • Oneroa hotels - 24 km
        • Pukekohe hotels - 41 km

        Grand Chancellor Auckland City Reviews

        Guest reviews are submitted by our customers after their stay at Grand Chancellor Auckland City

        Average guest rating

        7.4out of 10
        Very good
        Based on 225 reviews

        Rating by category:

        Location
        10.0
        Rooms
        8.0
        Service
        8.0
        Value
        8.0
        Dining
        8.0

        Individual guest reviews

        • Older travelers
          5.0

          Good position for the event we attended.

          Jack hammer outside room from 8am. Would have been nice to have been told about this - we would have booked elsewhere.

        • Older travelers
          7.0

          Good location, nice room and friendly staff.. Good facilities

          There was a problem with the boiler as the hot water suddenly went severely rusty - as we found out later, Should have been avoided. TV is old tube /CRT type which was wrong aspect ratio. All other motels offered small bottle of milk which is useful if you have cereals etc for breakfast.

        • Family with children
          6.2

          The room was very clean and the cleaning staff were warm and friendly. Even the pool-cleaning guy was a kind and gentle fellow.

          I found the woman at checkout to be a disgrace. When I asked for the return of my compulsory $250 bond, she asked me "did you have anything from the mini-bar?". I said "No, I did not". Then, as if to call me a liar, she said "I will have to check". Why ask me this question if you are not going to trust the answer! It would be better to say "Please wait sir while I do a quick exit-check of your room" in which case I would have said "Fine". She said I would have to wait a few minutes before she checked the room, but I said we needed to leave so I asked if she could check straight away. Fortunately the on-duty manager was available and checked the room finding that I was correct and the room was in perfect order. To add insult to insult, despite the fact that I had been kept waiting all this time, she then proceeded to serve another customer ahead of me. At this point the manager had to intervene (he looked quite infuriated with her) and he said she needed to serve me first. I've stayed in hundreds of hotels and this is the first time I've had to pay a cash bond (not credit card pre-deduction, that's different) and the first time I've been made to feel like a liar or a criminal. It was a sour taste left in the mouth and that kind of customer service is an abomination.

        • Older travelers
          5.8

          I found the decor.very tired, there were stains over ththe least.e carpet and everything was in need of a redo. I would say fairly dissapointing to say the least.

        • Older travelers
          7.4

          Excellent location for visiting the Auckland city!

        • Older travelers
          8.8

          Location, accessibility to the waterfront and The Viaduct which we came to visit for the Rugby World Cup. As I had to drive back to Hamilton very early the next morning it was extremely convenient to get on to the Southern Motorway.

        • Older travelers
          6.6

          I think the bath could do with resurfacing. Didn't have a great appearance, with large black areas. The staff didn't inform me about the carparking entrance from the interior of the hotel and had to ask everytime I wished to get luggage, etc to & from

        • Family with children
          6.2

          We orederd 2 beds in a room x 2, but these rooms which we want wern't prepared.

        • Group of friends
          8.2

          Staff were excellent. Particualary the gentelman on the front desk he was very helpful, polite and nothing was a problem. Does he ever sleep?

          Configuration of rooms wasn't as booked when we arrived but in saying that all problems were fixed with speed and politness and no inconvenience to us.

        • Single
          10.0

          The hotel is well sited for access to the ferry terminals and the Maritime Museum and great restaurants. It was just a short walk to central Auckland. I chose the hotel for it's pool / spa facilities and found the sauna to be wonderful ! The kitchen and restaurant facilities offered good food and service. My room had self catering facilities however I didn't need to use them, but was impressed.

        • Older travelers
          8.8

          Convenient location for us to do what we planned. Would stay again.

          Inability to find some Trim Milk, had to try a couple of times, do not like uht stuff.

        • Older travelers
          7.8

          The location was excellent as we wanted to be able to walk around the city. The staff were very friendly and helpful especially as we were unsure of travel times etc due to the increased activity due to the world cup commencing the day we were leaving. The room was great and especially the ability to open a door/window and get fresh air rather than have a stuffy air-conditioned room. Otherwise a geat stay and a good memory of a last day in New Zealand.

          The height of the shower was not adjustable (too low).

        • Couple
          5.0

          Good location. Staff provided late check-in & check-out without any fuss. Nice harbour views

          The room was obviously a privately owned apartment that they rented out to hotel guests when the owners didn't need it, as the furniture and decor looked more like something you'd find in someone's house than a hotel. Everything was quite dated and tired; tv was old and had bad reception. The cupboard in the lounge couldn't be used as it was locked. Wouldn't have minded any of that if the price had been more reasonable, but $249/night was a joke for such an un-hotel-like experience.

        • Couple
          10.0

          I enjoyed the fact that the hotel was very close to Queen Street and the Viaduct. We very much enjoyed our stay.

        • Single
          7.8

          Great location and amenities- ie. restaurant, luggage storage, interent

          My view- construction site - I did request a room with a view of the waterfront

        How to reach hotel

        hotel Grand Chancellor Auckland City Hotel Auckland location
        Show big map »

        Hotel Address:

        1 Hobson Street, Auckland, New Zealand

        Get directions
        City Center
        • Auckland
          400 m
        Airports
        • Auckland International (AKL)
          18.4 km
        Train Stations
        • Britomart
          500 m
        • Train Stations
          100 m
        • Bus stop
          100 m
        Restaurants
        • The Foodstore (cuisine: International)
          130 m
        • Grand Harbour Chinese Restaurant
          140 m
        Beaches
        • Bethells Beach
          410 m
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  10 am
        • Year renovated:
          2009
        • Number of floors:
          14
        • Number of rooms:
          80

        Hotel Awards

        New ZealandHOTEL AWARDSRecommendedAucklandGrand Chancellor Auckland City

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in New Zealand

        Use Badge